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% replaces any number of letters (la% - lake, lamp)_ replaces one letter (ca_ - car, cat)

Crossword clues for Concern for customers:

KISSABILITY: Cosmetics customer concern
IMPORTER: Customs concern
SMUGGLER: Customs concern
ETHNIC: Concerning racial customs.
LOYALTY: Customer service concern
SERVICE: Concern for customers
SMUGGLING: Customs officer's concern
CONTRABAND: Custom officer's concern